AI Concierge
Learns guest preferences and provides personalized recommendations 24/7.
More
- Smart intent routing
- Multi-language support
- Escalation to managers
AI-Powered Hospitality Platform
Connecting Staff, Managers & Guests in Real Time
Transform your guest services with our revolutionary platform that combines 30+ years of hospitality expertise with cutting-edge AI technology.
30+ Years Experience
AI-Powered Intelligence
Real-time Analytics
Our Solutions
From Paper and Delays to Instant, Seamless Service
One unified platform connecting staff, managers, cellar, and guests in real time
Digital Platform
Paperless processes with smart notifications and real-time tracking
Compliance
Paperless
Perfect Guest App
QR code access, instant feedback, and personalized experiences
QR Access
Feedback
Easy Communication
Seamless connection between staff, managers, and guests
Team
Instant
Platform Features
Powerful Features for Modern Hospitality
Everything you need to deliver exceptional guest experiences and streamline operations
Instant Reports
Real-time analytics for stock, staff hours, orders, and satisfaction.
More
- Export to CSV/PDF
- Role-based dashboards
- Trends & alerts
Real-time Feedback
Instant guest feedback with smart routing to the right team members.
More
- Issue tagging & SLAs
- Auto-responses
- Sentiment tracking
Fast Response
Lightning-fast notifications and automated workflows to resolve issues.
More
- Multi-channel alerts
- Escalation rules
- On-call rotation
Secure Platform
Enterprise-grade security with encryption and compliance baked in.
More
- RBAC & audit logs
- Data retention controls
- SSO / SAML
Mobile First
Optimized for phones and tablets with offline-friendly flows.
More
- Touch-first UI
- Low-connectivity modes
- Installable PWA
How We Operate
Four Integrated Portals, One Seamless Experience
Our platform connects every part of your operation—staff, managers, cellar and guests—in real time.
01
Staff Portals
Menus, allergens, checklists, dockets, stock counts and instant messaging.
Digital menus & allergens
Smart checklists
Real-time messaging
Stock management
More
- Offline-friendly flows
- Role-aware access
- Photo & signature capture
02
Manager Portals
Box controls, staff in/out, permissions and deep business insights.
Staff management
Authorization controls
Business insights
System administration
More
- Audit trails & exports
- Granular roles & RBAC
- Live KPI monitors
03
Cellar Portals
Advanced stock sheets, approvals, and real-time inventory tracking.
Stock sheet management
Approval workflows
Real-time tracking
Wastage monitoring
More
- Par levels & alerts
- Supplier reconciliation
- Batch & lot tracking
04
Guest Solutions
QR access, instant feedback, discreet manager requests, and AI concierge.
QR code access
Instant feedback
Manager requests
AI concierge
More
- Guest profiles & preferences
- Upsell prompts
- NPS & CSAT capture
Ready to Transform Your Operations?
See how Guest It streamlines operations and elevates guest experiences.
2 weeks
Implementation
24/7
Support
99.9%
Uptime
Why We're Here
30+ Years of Hospitality Expertise
Born from the demanding environment of world-class venues, Guest It understands what it takes to deliver exceptional experiences.
The scale of event hospitality demands a smarter system
From paper-based processes to digital excellence
Real-time connectivity across all touchpoints
Seamless integration with existing operations
30+
Years Experience
Decades of hospitality expertise
99.9%
Uptime Guarantee
Reliable, always-on service
Multiple
Happy Clients
Venues transformed worldwide
24/7
Support Available
Round-the-clock assistance
Trusted by Industry Leaders
From prestigious racecourses to large scale conferences, our platform powers exceptional hospitality experiences across the industry.
Enterprise
Grade Security
Scalable
Architecture
Future
Ready Platform
Who We Work With
Transforming Every Type of Hospitality Venue
From intimate restaurants to massive stadiums, Guest It adapts to your unique requirements.
Racecourses
Premium race day experiences with seamless hospitality management for thousands of guests.
Get StartedKey Features:
VIP hospitality suites
Large-scale event management
Premium dining services
Real-time guest tracking
Key Features:
Room & event ordering
Digital menus & allergens
Staff tasking & checklists
Multi-venue analytics
Restaurants
Streamline front-of-house, kitchen comms, and allergen compliance—without extra admin.
See HowKey Features:
QR ordering & upsells
Kitchen display sync
Live stock & wastage
Allergen-safe menus
Key Features:
Box & suite ordering
Kiosk & mobile POS
Crowd-aware routing
Real-time dashboards
Conferences
From coffee breaks to gala dinners—coordinate delegates, menus, and timings with ease.
Get StartedKey Features:
Session & catering sync
Dietary & allergen capture
Sponsor hospitality
Post-event reporting
Ready to Join Our Network?
Discover how Guest It can transform your hospitality operations, regardless of venue type or size.