Guest It
Stadiums & Premium Hospitality Box Journey Real-time Ops

Run box operations like a modern system.

Digitise the full box customer journey — automated booking flows, staffing + chef planning matrices, box paperwork, real-time manager summaries, and premium in-box guest ordering.

At a Glance
Guest
Premium
In-box UX
Staff
Paperless
Staff portal
Ops
Live
Summaries
Outcome: smoother service, clearer planning, fewer misses, calmer match-days.
100%
Digital paperwork
Auto
Generated plans
Real-time
Visibility
Premium
Guest UX
The Problem

Box days break down when the operation is fragmented.

Bookings in emails, menus in PDFs, staffing on spreadsheets, paper in the box. The result: missed details, rushed briefings, and weak visibility for operational managers.

Auto-sent booking links per box/date
Chef + staffing matrices auto-generated
Digital paperwork for box staff
In-box guest ordering + live routing
Box operations overview
How it works

Six steps. One connected journey.

From booking to wrap — every stage is digitised, tracked, and visible.

Step 01

Auto-send booking links

Branded booking/order links sent automatically per box, per event date, with no manual chasing.

Step 02

Generate planning matrices

Chef prep, staffing allocations, timings, quantities auto-generated from booking data. Updated live as inputs change.

Step 03

Brief box staff digitally

Box packs, allergen matrices, key timings and contacts — all accessible from a purpose-built staff portal.

Step 04

Premium in-box ordering

Guests order food and drink via branded screen with live routing to the right team.

Step 05

Complete digital paperwork

Checklists, cellar orders, stock counts — all from the box portal. No paper, no lost records.

Step 06

Real-time ops oversight

Live box summaries for operational managers with overdue signals, completion rates, and staffing across all boxes.

Features

Built for premium box hospitality.

Premium in-box guest ordering screen
Guest Experience

A guest experience that matches the box

Branded ordering with modifiers, notes, live status. Guests feel looked after without flagging staff.

Branded UI Modifiers Live status
Planning

Planning that generates itself

Chef matrices, staffing rosters, timings — all generated from booking data. Updated live as inputs change.

Auto matrices Live updates Staffing rosters
Auto-generated planning matrix
Box staff digital portal
Staff Portal

Paperless box operations

Checklists, allergen viewing, cellar orders, stock counts — all from a purpose-built staff portal.

Checklists Allergens Stock counts
Dashboard

One view across every box.

See status, completion, overdue signals, and staffing across the full box footprint.

app.guestit.co/box-operations
Box operations dashboard
42 boxes live
3 overdue
98% complete
Results

The numbers that matter.

0%
Digital paperwork
0
Paper packs
0
Boxes per event
0
Portals per box
FAQ

Box operations questions, answered.

Can booking links be sent automatically per box/date?
Yes — branded links generated and sent per box, per event date, with no manual chasing.
Do you support an in-box ordering screen?
Yes — a tablet/TV-based view for ordering and requests, routed in real time to the right team.
Can staff complete checklists and paperwork from the box?
Yes — the box portal supports checklists, allergen viewing, cellar orders, stock counts, and more.
How do operational managers get visibility?
Live summaries show status, completion rates, overdue signals, and staffing across all boxes in real time.

Modernise your box operations.

We will map the full box journey — automated comms, planning matrices, staff portals, and premium guest ordering.