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Operations Compliance KPI Tracking

Audit hundreds of concessions with real-time control.

Mobile-first audits across large-scale events — verify HACCP records, capture evidence, score KPIs, and give operational leaders instant visibility across the entire footprint.

At a Glance
Scale
100s
Concessions
Evidence
Photo
Evidence
KPIs
Live
KPIs
Outcome: consistent standards, quicker escalation, calmer inspections.
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concessions audited
Photo evidence per item
Live KPI dashboards
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accountability
The Problem

Standards slip when audits are manual and visibility is delayed.

Large events have dozens or hundreds of concessions. Paper audits create gaps: inconsistent scoring, weak proof, slow escalations, no real-time view for senior ops.

Mobile audits per concession, even at huge scale
Digital HACCP verification on site
Photo + comment evidence on each audit item
KPIs + leader dashboards updated in real time
Audit interface with evidence
How it works

Audit → evidence → action, with live oversight.

Five steps from setup to operational visibility.

Step 01

Create audit templates

Build structured sections: HACCP, cleanliness, spec, service, branding, safety.

Step 02

Assign concessions

Zone-based assignment with auditor tracking across the full event.

Step 03

Capture evidence

Photos + comments on each audit item for strong proof and follow-up.

Step 04

Score & escalate

Flag critical failures instantly with evidence and follow-up notes.

Step 05

Live dashboards

KPI summaries and progress tracking for operational leaders in real time.

Features

Built for real-world auditing at scale.

Mobile audit with photo evidence capture
Evidence

Evidence that stands up to scrutiny

Every audit item can include photos, comments, and scoring — timestamped and tied to the auditor for clean reporting.

  • Timestamped photo evidence per item
  • Auditor attribution on every finding
  • Comments and scoring attached to proof
KPIs

KPIs that are real — and comparable

Score consistently across concessions. Track compliance, presentation, readiness, and trends over time by unit, area, operator, or event.

  • Standardised scoring across all concessions
  • Trend analysis by operator, area, or event
  • Pass/fail thresholds with auto-flagging
KPI comparison dashboard
Zone-based audit assignment view
Scale

Built for 50, 100, or 500+ concessions

Zone-based assignment, progress tracking, and clear escalation — even in huge event footprints.

  • Assign auditors by zone, concourse, or operator
  • Live progress tracking across the footprint
  • Instant escalation with evidence and notes
Dashboard

Operational visibility in one view.

Live progress, KPI scores, escalations, and trends — all in a single dashboard.

app.guestit.co/audit-dashboard
Audit dashboard Live KPIs, progress tracking, and escalation feed
87% complete
4 escalations
Live KPIs

Numbers that matter.

Proven at scale across large-format events.

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concessions per event
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accountable
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KPI categories
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click to export
FAQ

Auditing questions, answered.

Can we audit hundreds of concessions in one event?
Yes — assign auditors by zone, use mobile checklists, and track progress live across the whole footprint.
Can we verify digital HACCP records during site visits?
Yes — auditors can review temps, cooling and delivery logs on the spot, then attach evidence and comments.
What evidence can we capture?
Photos, comments, scoring, and item-level proof — all timestamped and tied to the audit record.
How do operational leaders get visibility?
Live dashboards show completion rates, KPI scores, escalations, and trends across zones and events.

Audit with confidence at any scale.

Digitise audits, HACCP verification, and KPI reporting across your entire event footprint.