The operating system for hospitality
One platform to run compliance, operations, and guest experience. From HACCP logs to AI-powered feedback — connect your entire team in real time.
Trusted across every hospitality format
Your entire operation.
One screen.
See every area, every team member, every menu, every audit — live. No more chasing, no more clipboard.
Built for the way you actually work
Six core capabilities that replace paper, spreadsheets, and WhatsApp.
AI Guest Concierge
Guests scan a QR code and instantly chat with an AI that knows your menus, allergens, and venue. Feedback, orders, and requests — handled automatically.
- QR-triggered AI chatbot
- Real-time feedback collection
- Menu and allergen queries
HACCP & Compliance
Digital temperature logs, automated reminders, scored audits with photo evidence. One-tap PDF exports for inspections.
Real-time Analytics
Seven AI modules analyse waste, sales, feedback, staffing, and KPIs. Actionable insights after every event.
Live Operations
Real-time alerts, smart routing, role-based views. See what's happening across every area, as it happens.
Feedback Intelligence
AI-analysed sentiment per event, per area. Spot trends before they become problems.
Smart Staffing
Mass job offers, geo-fenced clock-in, shift scheduling, live cost tracking, and performance leaderboards.
Four portals. One platform.
Every role gets exactly the right view. No noise, no clutter, no confusion.
Staff Portal
Checklists, menus, allergens, messaging, stock counts, and wastage logging.
Manager Portal
Live area status, staff summaries, approval flows, and real-time oversight.
Cellar Portal
Stock sheets, docket approvals, wastage tracking, and full traceability.
Guest Experience
QR-powered AI concierge, in-box ordering, and instant feedback collection.
Everything your operation needs
Real-time insights, no surveys needed
Guests scan a QR code and chat with an AI concierge. Ratings, comments, and sentiment are collected instantly and surfaced in your dashboard — per event, per area, per day.
Plan, structure, and run events from one screen
Build event days, assign areas, link menus, audits, staff, and QR codes. Clone entire structures for recurring events in seconds.
Menus with full allergen coverage
Build food and drinks menus with courses, dishes, allergens, and pricing. Version-controlled so changes never affect past events.
AI that turns your data into decisions
Seven AI modules analyse kitchen waste, sales, feedback, staffing, and KPIs. Get actionable insights after every event — automatically.
Live in 2 weeks. Seriously.
We handle setup so your team can focus on what they do best.
Configure
We map your events, areas, menus, audits, and team structure into the platform. You tell us how you operate — we build it.
Deploy
We train your team, set up QR codes, configure portals, and run a pilot event with you. Full hands-on support.
Operate
You run events with live dashboards, automated compliance, and AI insights. We provide 24/7 event day support.
Stronger standards. Less effort.
The numbers behind operations powered by Guest It.
Built for every format
Hotels
Full-service hospitality operations
Restaurants
Menu management and guest experience
Stadiums
Large-scale event operations
Conferences
Multi-area event coordination
Racecourses
Premium hospitality at scale
Ready to run a tighter operation?
See how Guest It maps to your workflow. Book a 20-minute demo and we'll show you exactly how it works for your setup.