1 Overview
This Cookie Policy explains how Guest It (“we”, “us”, “our”) uses cookies and similar technologies on our website and apps. It should be read together with our Privacy Policy. Where cookies involve personal data, we process that data in line with applicable laws including the UK GDPR/EU GDPR and PECR.
2 What are cookies?
Cookies are small text files placed on your device when you visit a site. They are widely used to make websites work, to remember your preferences, and to provide information to site owners. We also use related technologies such as pixels, local storage, and SDKs—together “cookies”.
3 How we use cookies
- Essential: to sign in, keep sessions secure, load pages, and deliver core features.
- Preferences: to remember settings such as language, venue context, or device choices.
- Analytics: to understand usage, improve performance, and fix issues.
- Marketing: to measure campaigns and show relevant content (only with your consent).
4 Types of cookies we set
Essential (Strictly Necessary)
Required for the site to function (e.g., session, CSRF, load balancer).
Consent: not required.
Preferences
Saves choices such as language, layout, or last venue/QR context.
Consent: may be required.
Analytics
Aggregated stats (e.g., pages visited, feature usage, errors).
Consent: required in UK/EU.
Marketing
Attribution/ads, retargeting pixels, email performance tracking.
Consent: required in UK/EU.
| Cookie | Purpose | Type | Expiry |
|---|---|---|---|
| guestit_session | Maintains user session and authentication. | Essential / First-party | Session |
| csrftoken | Prevents cross-site request forgery. | Essential / First-party | 1 year |
| gi_prefs | Saves UI and language preferences. | Preferences / First-party | 6 months |
| gi_analytics | Anonymous usage analytics. | Analytics / First-party | 13 months |
5 Third-party cookies & SDKs
We may allow selected partners to set cookies or use SDKs for analytics, performance, or marketing. These providers have their own privacy/cookie notices and may act as independent controllers.
Analytics Provider (e.g., Plausible/GA)
Usage analytics and performance metrics.
Tag Manager (optional)
Loads measurement tags in a privacy-safe way.
Email/CRM tracking (optional)
Measures email opens/clicks where permitted.
Advertising (if used)
Attribution and campaign optimisation.
We only deploy non-essential third-party cookies after you provide consent (see below).
6 Your consent & choices
When you first visit, we will ask for your consent to use non-essential cookies. You can accept all, reject all (except essential), or manage categories. You can change your choices any time using the button below.
If you use multiple browsers/devices, you will need to set preferences for each one.
7 Manage cookies in your browser
You can also control cookies via your browser settings. The following links may help:
- Chrome – Settings > Privacy and security > Cookies and other site data
- Safari – Settings/Preferences > Privacy & Security
- Firefox – Settings > Privacy & Security > Cookies and Site Data
- Edge – Settings > Cookies and site permissions
Blocking some cookies may impact the availability or functionality of certain features.
8 Retention
Cookies last for different periods depending on their purpose. Session cookies expire when you close your browser; persistent cookies remain until they expire or you delete them. We keep analytics cookies no longer than necessary to achieve their purposes (typically up to 13 months).
9 Updates to this policy
We may update this Cookie Policy to reflect changes to our use of cookies or legal requirements. Any changes will be posted here with a new “last updated” date. Where required, we will request consent again for material changes.