Box operations, run like a modern system.
Digitise the full customer journey — bookings auto-send, planning matrices generate automatically, in-box ordering feels premium, and staff complete paperwork digitally from the box portal.
Box days break down when the operation is fragmented.
Bookings live in emails, menus live in PDFs, staffing lives on spreadsheets, and the box team is juggling paper. The result: missed details, rushed briefings, and weak visibility for operational managers.
Booking → planning → service → wrap, fully digitised.
Each box has one source of truth — and every role gets the right view.
Auto-send booking links
Send branded booking/order links automatically for each box/date — no manual chasing.
Generate planning matrices
Chef prep, staffing allocations, timings, quantities, notes — generated and updated from live inputs.
In-box digital screen
Guests order food & drink discretely — routed to the right team with live status.
Digitise box paperwork
Checklists, allergen matrix, cellar orders, stock counts — completed in the box portal.
One box. Multiple portals. One truth.
Every role gets a purpose-built view: guests, box staff, cellar, chefs, and operational managers.
Everyone sees what they need — nothing else.
Guest UX stays premium. Staff UX stays fast. Ops visibility stays crystal clear.
Guests (in-box)
Digital ordering screen + QR flows, menu visibility, modifiers, notes, and live status updates.
Box staff
Checklists, key info, allergen matrix, cellar orders, stock counts — all from the box portal.
Operational managers
Live box summaries, overdue signals, staffing clarity, and end-to-end audit trails.
Paperless doesn’t mean less control — it means more.
Every action is timestamped and attributable: orders, checklists, stock movements, and status changes.
- Paper packs and scattered PDFs
- Manual planning and last-minute changes
- Limited visibility for ops managers
- Weak proof when issues happen
- One live source of truth per box
- Auto-generated matrices and packs
- Real-time routing and status
- Timestamped, attributable logs
Practical answers, fast.
Common questions about digitising box operations.
Can links be sent automatically per box/date?
Do you support an in-box ordering screen?
Can staff complete checklists and paperwork from the box?
Ready to modernise box operations?
We’ll map the full box journey — automated comms, planning matrices, staff portals, and premium guest ordering.