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Operations • Compliance • KPI tracking

Audit hundreds of concessions with real-time control.

Mobile-first audits across large-scale events — verify HACCP records, capture evidence, score KPIs, and give operational leaders instant visibility across the entire footprint.

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AT A GLANCE
Scale
100s
Concessions
Evidence
Photo
+ comments
KPIs
Live
Dashboards
Outcome: consistent standards, quicker escalation, calmer inspections.
Overview How it works KPIs Scale Proof & control FAQ Next step
THE PROBLEM

Standards slip when audits are manual and visibility is delayed.

Large events have dozens or hundreds of concessions. Paper audits and scattered photos create gaps: inconsistent scoring, weak proof, slow escalations, and no real-time view for senior ops.

WHAT CHANGES WITH GUEST IT
Mobile audits per concession, even at huge scale
Digital HACCP verification (temps, cooling, delivery logs)
Photo + comment evidence on each audit item
KPIs + leader dashboards updated in real-time
Outcome: consistent scoring, faster fixes, and inspection-ready proof across the event.
How it works

Audit → evidence → action, with live oversight.

Set audit templates, assign auditors, track progress, and escalate issues instantly.

STEP 01

Create audit templates

Build sections: HACCP, cleanliness, spec, service, branding, safety, etc.

STEP 02

Assign concessions

Assign auditors to zones/units and track completion across the event.

STEP 03

Capture proof

Photos + comments on each item — strong evidence for follow-up and compliance.

STEP 04

Ops dashboards

Live progress + KPI summaries for operational leaders.

KPIs

KPIs that are real — and comparable.

Score consistently across concessions and track trends over time (by unit, area, operator, or event).

Compliance score
HACCP checks verified + evidence captured.
Spec & presentation
Branding, setup, cleanliness, adherence.
Operational readiness
Stock, prep, speed, queue management.
Trend reporting
Compare areas, operators, and events over time.
Tip: define pass/fail thresholds, auto-flags, and mandatory photo evidence for high-risk items.
Scale

Built for 50, 100, or 500+ concessions.

Zone-based assignment, progress tracking, and clear escalation — even in huge footprints.

Zones & assignments

Assign auditors by stand, zone, concourse, or operator group.

Progress tracking

See completion live: what’s done, what’s pending, what’s overdue.

Escalations

Flag critical failures instantly with evidence and follow-up notes.

PROOF & CONTROL

Inspection-ready evidence across the entire event.

Every audit has timestamps, who-completed, photos, and comments — easy to export and review.

Clear proof
Photo evidence tied to each finding.
Accountability
Auditor + concession attribution.
Exportable
Reports for ops, partners, EHOs.
Paper / manual audits
  • Inconsistent scoring
  • Photos stored separately
  • Slow escalation
  • No live event overview
Guest It event auditing
  • Standardised templates + scoring
  • Evidence attached to each item
  • Instant flags + follow-up
  • Live dashboards for ops leaders
FAQ

Practical answers, fast.

Common questions about auditing at scale.

Can we audit 100s of concessions in one event?
Yes — assign auditors by zone, use mobile checklists, and track progress live across the whole footprint.
Can we verify digital HACCP records during site visits?
Yes — auditors can review temps, cooling and delivery logs on the spot, then attach evidence and comments where needed.
What evidence can we capture?
Photos, comments, scoring, and item-level proof — all time-stamped and tied to the audit record for clean reporting.
Want this set up for your event?
We’ll map KPIs, templates, zones and reporting to your footprint.
Book a demo

Ready to audit at scale?

Digitise audits, HACCP verification, and KPI reporting across your entire event footprint.

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