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Guest solution • QR ordering • Real-time routing

Guest ordering that feels premium.

Let guests order via QR with a clean, branded flow — while your team gets real-time routing, clear tickets, and full visibility across service. No chaos. No missed requests.

Book a free demo See how it works
AT A GLANCE
Guest UX
Fast
No waiting
Routing
Live
Clear tickets
Upsell
Built-in
Modifiers
Outcome: smoother service, fewer interruptions, better control.
Overview The flow Features Who it’s for Control & logs FAQ Next step
THE PROBLEM

Ordering gets messy when it’s interruption-driven.

Guests want speed. Teams need control. Without a clean system you get missed requests, unclear notes, and “where’s my order?” noise.

WHAT CHANGES WITH GUEST IT
QR order flow that is branded + premium
Tickets routed to the right team/area
Modifiers, enhancements and notes per item
Status updates reduce chasing and confusion
Outcome: guests feel looked after — teams stay in control.
The flow

QR → order → prepare → serve, with full visibility.

Guests get a simple ordering experience. Your team gets a clear operational workflow.

STEP 01

Scan QR

Each table/box/area has a unique QR that opens the correct menu and flow.

STEP 02

Build order

Choose items, add modifiers, select enhancements, and add special notes.

STEP 03

Submit

Order submits instantly with table context and full item breakdown.

STEP 04

Routed

Tickets route to the right team/area with clear status updates.

Received → In progress → Delivered
FEATURES

Built for speed, clarity, and upsell.

A guest ordering experience that feels premium — and an operational workflow your team can trust.

Branded ordering UI
Match your venue’s look and tone.
Modifiers + upsells
Enhancements, upgrades, notes per item.
Real-time routing
Tickets go to the right team/area.
Live status
Reduces “where is my order?” friction.
Clear tickets
Full breakdown, notes, and context.
Audit trail
Timestamps + routing history.
Optional: allergens visibility, course structure, and integrations depending on your rollout.
Want this in your venue’s style?
We’ll map the flow to your menus and service rules.
Who it’s for

Built for service environments that need speed + control.

Keep service premium without increasing headcount.

🍽️
Restaurants
Fewer interruptions, smoother flow
🏟️
Stadiums
High volume, clear routing
🏇
Racecourses
Boxes + table service ordering
🏨
Hotels
Restaurants, bars, and events
CONTROL & LOGS

Full visibility without the noise.

Every order is recorded with context and timestamps — and teams stay aligned on status.

Table context
QR ties each order to the right place.
Clear history
Who did what, and when — end to end.
Operational calm
Status reduces chasing and friction.
Typical QR ordering
  • Generic, unbranded flow
  • Unclear routing / ownership
  • Limited notes/modifiers
  • Weak audit trail
Guest It ordering
  • Branded, premium guest UI
  • Real-time routing to teams/areas
  • Modifiers, enhancements, notes
  • Timestamps + action history
FAQ

Practical answers, fast.

Common questions about QR ordering and routing.

Can we customise the menu, courses and add-ons?
Yes — your ordering flow can support courses, modifiers, upgrades and notes while keeping the guest experience clean and intuitive.
How do orders reach the right team?
Orders are tied to the QR (table, box or area) and routed automatically to the correct team with clear ownership and live status.
Can guests see their order status?
Yes — guests see live status updates, which reduces chasing and keeps service feeling smooth and premium.
Want a walkthrough for your venue?
We’ll map menus, routing rules and the guest journey to your exact operation.
Book a demo

Ready to offer guest ordering without chaos?

We’ll map the ordering flow to your venue — menus, routing, service rules, and the exact experience you want guests to have.

Book a free demo Back to home