We empower our clients with instant review insights and deep analytical data, offering you the chance to address any issues as they happen in realtime. By resolving concerns promptly, we help prevent negative feedback and safeguard your business from potential financial setbacks.
Setting up an account is easy, it shoudnt take no longer than a couple hours from creating an account to being trained and havng a fully working system.
Realtime feedback can be gained in multiple ways. You can set the threshold for what rating a review needs to be before you are notified. Then if a review ever goes before that threshold, texts, emails and notifcations in the app can all be setup to warn you and others of a potential issue.
When logging onto the client portal you will be greated with a vast range of graphs and analytical data. These graphs range from displaying overall feedback to feedback on specific dishes. The world is your oyster when you view your feedback, you can set filters to only see specific feedback, create your own questions to ask the guests and even see trends in feedback over time.